Privacy Policy
Privacy Policy
Last Updated: April 2026
This Privacy Policy explains how Emily’s Vancouver Closet ("we," "us," "our," or the "Site") collects, uses, and shares your personal information when you visit our website, make a purchase, use our services, or contact us (collectively referred to as the "Services").
By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our website.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or business changes.
Any updates will be posted on this page along with a revised "Last Updated" date.
Information We Collect
Information You Provide Directly
When you interact with our store, we may collect personal information such as:
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Full name
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Shipping and billing address
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Email address
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Phone number
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Payment details
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Order history
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Account login credentials
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Customer support messages or inquiries
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device information
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Website activity and browsing behavior
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Products viewed
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Shopping cart activity
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Cookies and similar tracking technologies
For more information about cookies used by Shopify, please review Shopify’s cookie policy.
Information From Third Parties
We may receive personal information from trusted third-party providers such as:
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Shopify
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Payment processors
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Marketing partners
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Analytics providers
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Shipping and fulfillment partners
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Manage payments and transactions
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Provide customer support
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Send order confirmations and shipping updates
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Improve your shopping experience
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Personalize product recommendations
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Detect fraud and protect our website
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Send promotional emails and marketing communications
You may unsubscribe from marketing emails at any time.
Sharing Your Information
We may share your personal information with trusted third parties when necessary, including:
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Website hosting providers
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Payment processors
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Shipping partners
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Marketing and advertising platforms
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Legal authorities when required by law
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Business partners involved in company transfers or mergers
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Improve website performance
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Save your shopping preferences
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Analyze website traffic
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Deliver personalized advertisements
You can disable cookies through your browser settings at any time.
Children's Privacy
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
Data Security & Retention
We take reasonable measures to protect your personal information.
However, no online platform can guarantee complete security.
We only retain personal information for as long as necessary to:
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Complete transactions
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Provide support
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Meet legal obligations
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Resolve disputes
Your Privacy Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your information
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Withdraw consent
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Request data portability
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Restrict certain processing activities
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Unsubscribe from marketing communications
To exercise any of these rights, please contact us.
International Users
Your information may be stored or processed outside your country, including Canada, the United States, or Europe, where our service providers operate.
We take reasonable legal measures to protect your information during international transfers.
Complaints
If you have concerns about how your personal information is handled, please contact us first so we can help resolve the issue.
You may also contact your local privacy authority if needed.
Contact Information
Emily’s Vancouver Closet